Privacy Policy — 995bdt

1. Introduction

This Privacy Policy governs the collection, use, storage, and disclosure of personal information by 995bdt ("the Platform", "we", "us", "our") in connection with the operation of the 995bdt online sports betting and casino platform accessible at https://995bdt.vip. 995bdt is committed to protecting the privacy of every Player, visitor, and registered account holder who accesses the platform.

This Policy is incorporated into and forms part of the 995bdt Terms & Conditions. Defined terms used in this Policy that are not defined herein carry the meanings given to them in the Terms & Conditions. We encourage you to read this Policy in full alongside our Terms & Conditions before creating an account or placing bets on the 995bdt platform.

This Policy applies to personal data collected through the 995bdt website, any associated mobile web interface, and communications between 995bdt and its Players via live chat, email, or any other channel. It does not extend to third-party websites or platforms that may be linked from the 995bdt platform; those services are governed by their own privacy policies.

2. Personal Data We Collect

2.1 Registration Data

When you create a 995bdt account, we collect the following information: your full legal name, date of birth, Bangladeshi mobile number, preferred username, and account password (stored in encrypted form). This data is required to establish your account identity, verify your age eligibility (21+), and provide you with access to the platform.

2.2 Identity Verification Data

In order to comply with our anti-money laundering (AML) and know-your-customer (KYC) obligations, 995bdt may request copies of identity documents such as your National Identity Card (NID), passport, or other government-issued identification. We may also request proof of address or proof of payment method ownership. This data is used solely for the purpose of verifying your identity and is stored securely in encrypted form.

2.3 Financial Transaction Data

When you make a deposit or withdrawal, we collect transaction records including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), the mobile wallet number or masked card details, transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and transaction reference numbers. We do not store full card numbers or mobile wallet PINs on our servers.

2.4 Gameplay and Betting Activity Data

We record details of all bets placed, games played, wagering amounts, winnings, losses, bonus usage, and game session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, bonus eligibility assessment, and fraud detection purposes.

2.5 Technical and Device Data

When you access the 995bdt platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, and session duration. This information is collected via server logs and cookies and is used to maintain platform performance, detect fraudulent access, and improve user experience.

2.6 Communications Data

If you contact our support team via live chat or any other channel, we retain records of those communications. These records help us resolve disputes, improve our support services, and maintain a record of any commitments made to you as a Player.

3. How We Use Your Personal Data

995bdt uses personal data collected from Players for the following specific purposes:

995bdt will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Sharing of Personal Data

4.1 Payment Service Providers

To process your deposits and withdrawals, 995bdt shares necessary transaction data with authorised payment service providers including bKash, Nagad, Rocket, Upay, and card processing networks operated by Visa and Mastercard. These providers receive only the data required to process the specific transaction and are contractually obligated to keep your data confidential and use it solely for payment processing purposes.

4.2 Identity Verification Partners

Where 995bdt uses third-party identity verification services to fulfil its KYC obligations, your identity document data may be shared with those verification partners. All such partners are bound by strict data processing agreements and are prohibited from using your data for any purpose other than completing the verification process.

4.3 Game Software Providers

Third-party game providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe operate game servers that process gameplay data in real time. When you play a game provided by a third-party studio, limited gameplay session data (such as session ID, bet amounts, and game outcomes) may be shared with that provider for game settlement and integrity purposes. These providers do not receive your full personal profile or financial transaction history.

4.4 Fraud Prevention and Law Enforcement

995bdt may share personal data with fraud prevention agencies, financial intelligence units, or law enforcement bodies where required to do so by applicable law, court order, or regulatory directive. In such cases, 995bdt will disclose only the minimum data necessary to satisfy the legal requirement and will notify the affected Player where legally permitted to do so.

4.5 No Sale of Personal Data

995bdt does not sell, rent, lease, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Any data sharing arrangement entered into by 995bdt is strictly limited to the operational, legal, and compliance purposes described in this section.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit the 995bdt platform. They allow the platform to recognise your device across page visits, retain your preferences, maintain your login session, and gather aggregate analytics data about platform usage.

5.2 Types of Cookies Used by 995bdt

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help detect fraudulent activity. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymised data about how Players navigate the platform, which pages are visited most frequently, and where errors occur. This data helps us improve platform performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to compile aggregate statistical reports on platform usage. Data collected via analytics cookies does not identify individual Players and is used solely for internal reporting purposes.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies at any time. However, please note that blocking essential cookies may prevent the 995bdt platform from functioning correctly, and you may be unable to log in or access certain features. 995bdt does not currently support a cookie preference centre, but we are committed to providing greater cookie control tools in future platform updates.

6. Data Retention

995bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account registration data: Retained for the duration of the account's active status, plus a minimum of 5 years after account closure, in compliance with AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of 7 years from the date of each transaction, in line with financial record-keeping obligations.
• KYC identity documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for a minimum of 3 years from the date of the most recent communication.
• Technical/device logs: Retained for up to 12 months from the date of collection, unless longer retention is required for an ongoing investigation.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification of the individual.

7. Data Security

995bdt employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields (including passwords and identity document data) at rest using industry-standard cryptographic protocols.
• Strict access controls ensuring that personal data is accessible only to 995bdt staff with a legitimate operational need.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Secure disposal protocols for physical and digital records containing personal data.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players should take their own precautions to protect their account credentials, including using a strong, unique password and not sharing login details with any third party. If you believe your account security has been compromised, contact 995bdt support immediately.

8. Your Rights Over Your Personal Data

As a 995bdt account holder, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data 995bdt holds about you at any time. We will respond to access requests within 30 days of receipt.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly within your account settings, or by contacting support.
• Right to Erasure: You may request deletion of your personal data. We will fulfil such requests where we are not legally required to retain the data. Please note that certain data must be retained for the minimum periods specified in Section 6 above, and deletion requests that conflict with these legal obligations cannot be fulfilled in full.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data while a complaint or investigation is ongoing.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. To opt out of promotional communications from 995bdt, contact our support team or use the unsubscribe mechanism in any marketing message you receive.

To exercise any of the above rights, please contact the 995bdt support team via live chat. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised party.

9. Minors and Age Restriction

The 995bdt platform is strictly intended for adults aged 21 years and above. 995bdt does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 995bdt platform, please contact our support team immediately.

10. Changes to This Privacy Policy

995bdt reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify active Players via an in-platform notification or message to their registered contact details prior to the changes taking effect. The effective date at the top of this Policy will be updated each time the Policy is revised. Your continued use of the 995bdt platform following notification of a material change constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.

11. Contact and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 995bdt handles your personal data, please contact our support team via live chat on the platform. You can also reach us by email — our contact address is displayed in the footer of every 995bdt page. All privacy-related enquiries will be acknowledged within 5 business days and responded to in full within 30 days.